Privacy Policy
Sprig Labs website is owned by Konstantinos Paraskevas, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by Sprig Labs, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Sprig Labs website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit the Sprig Labs, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
We process your personal data on the following legal bases under Article 6 of the GDPR:
Contract performance (Article 6.1.b): When you place an order, we process your name, address, payment information, and contact details to fulfill our contract with you.
Legitimate interests (Article 6.1.f): We process device information, IP addresses, and website usage data to improve our website, prevent fraud, and ensure network security.
Consent (Article 6.1.a): Where required, we will obtain your explicit consent before placing non‑essential cookies or sending marketing communications.
Cookies and Tracking:
Our website uses cookies and similar tracking technologies. We obtain your prior, explicit consent before placing any non‑essential cookies on your device, as required by Greek Law 3471/2006 and the e‑Privacy Directive.
- Essential cookies: These are necessary for the website to function (e.g., shopping cart, login). They do not require your consent.
- Analytical cookies: We use [Google Analytics / other] to understand how visitors interact with our site. These are placed only with your consent.
- Marketing cookies: We do not currently use marketing cookies. If this changes, we will obtain your consent.
You can manage your cookie preferences at any time through our cookie banner or your browser settings. Withdrawing consent may affect certain website features.
For more details, please see our [Cookie Policy] (link to a separate page, if you have one).
Email Marketing:
If you subscribe to our newsletter, we will use your email address to send you updates about new products, projects, and promotions. We will obtain your explicit opt‑in consent before sending any marketing communications.
You may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us at info@sprig-labs.com.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@sprig-labs.com.
Data Retention Period:
We retain your personal data only as long as necessary for the purposes for which it was collected:
Order data (name, address, payment information): Retained for 5 years to comply with tax and accounting obligations under Greek law.
Device information and analytics data: Retained for 12 months.
Email marketing data: Retained until you unsubscribe.
If you request deletion of your data, we will erase it unless we have a legal obligation to retain it.
Third‑Party Sharing:
We share your personal data with the following categories of recipients:
Payment processors (PayPal, Stripe): To process your payments securely.
Shipping carriers (ELTA): To deliver your orders.
Hosting provider (Hostinger): To host our website and store data.
Analytics providers (Google Analytics): To analyze website traffic and usage.
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We have not appointed a Data Protection Officer (DPO) because our processing activities do not meet the threshold for mandatory appointment under Article 37 of the GDPR. Any questions about data protection can be directed to the contact email above.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to par.kostas@yahoo.gr.
Sprig Labs is a trading name of Konstantinos Paraskevas, a sole proprietorship registered in Greece.
Registered address: Kassandrou 119, 54634, Thessaloniki, Greece
VAT Number (ΑΦΜ): 150077788
Tax Office (ΔΟΥ): Ε Θεσσαλονίκης
Contact email: par.kostas@yahoo.gr